What exactly are we moderating?

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    • #3602
      Quiet Stacks
      Participant

        Before we need moderators to make difficult decisions, could we agree on what we expect them to moderate?

        The opening post is clear about insults and basic conduct. I would prefer not to grow that into a document nobody reads. At the same time, “be decent” becomes less simple when two people are arguing hard, someone is being persistently unpleasant without quite insulting anybody, or a thread turns into a grievance imported from somewhere else.

        My instinct is that opinions should get a very wide berth and behavior a narrower one. Threats, harassment, spam and personal attacks are easy cases. The difficult part is everything just below them.

        What would you actually want a moderator to step in for, and what would you rather we simply tolerate?

      • #3603
        Coffee-Kriti
        Participant

          I’d rather define this while everybody is calm than after the first ugly argument.

        • #3604
          Bookish92
          Participant

            Light moderation sounds right, but ‘light’ needs a shape. Thread locking should be rare and temporary when possible

          • #3605
            Marginalia
            Participant

              Yes, though the title should not promise more than the forum can hold. the opening rule already covers most of what matters. If someone starts posting the same accusation in five places, that is no longer one disagreement.

            • #3606
              Prison Book Bars
              Participant

                I don’t want a giant code of conduct. Personal attacks, threats, spam and deliberate harassment seem like the obvious hard line.

                • #3607
                  Quiet Stacks
                  Participant

                    This is close to my own preference. I would rather write three rules people remember than twelve rules people learn only after breaking them.

                • #3608
                  Fermenter
                  Participant

                    A short list would be better than a constitution.

                    • #3609
                      Breath-Breakfast
                      Participant

                        That is the part I agree with. I care more about behavior than forbidden opinions. An edit note is better than silently making a problem disappear.

                        • #3610
                          Ringside And Rescue
                          Participant

                            Yes, especially that point. Disagreement should be ordinary here.

                      • #3611
                        Safety 81
                        Participant

                          The moderators should intervene in conduct, not taste. No secret rules.

                          • #3612
                            Garden In Order
                            Participant

                              Right, and I’d add one thing. I’d keep the threshold for deletion high. If two people are arguing hard but still answering each other, I would leave them alone.

                              • #3613
                                Paperback-Postpunk
                                Participant

                                  That sounds about right to me. I like the idea of warnings before punishment when possible.

                            • #3614
                              Civic Fish Stories
                              Participant

                                spam and threats are easy; the gray area is people being persistently awful without using obvious insults. I’d prefer escalating steps: reminder, warning, short cooling-off period, then stronger action if somebody insists

                                • #3615
                                  Record-Courier
                                  Participant

                                    That is the part I agree with. Please don’t make sarcasm itself illegal. A bad mood should not become a permanent criminal record.

                                    • #3616
                                      Choralist
                                      Participant

                                        Yes, especially that point. I’d rather tolerate some mess than make everyone write like customer support. Deleting content should be the last tool, not the first.

                                  • #3617
                                    Tool-Rider
                                    Participant

                                      No problem with that. moderation should be visible enough that nobody has to guess why something vanished.

                                      • #3618
                                        Motorcity74
                                        Participant

                                          Right, and I’d add one thing. A moderator should be allowed to say ‘take a day off’ without convening parliament.

                                          • #3619
                                            Tomas on Tour
                                            Participant

                                              That sounds about right to me. Rules work better when ordinary members can remember them.

                                        • #3620
                                          Lentil-Seamstress
                                          Participant

                                            I would rather see one consistent rule than twelve exceptions. Moderation should protect participation, not protect anybody from being disagreed with

                                            • #3621
                                              Bookish92
                                              Participant

                                                that is the part I agree with. I’d rather define this while everybody is calm than after the first ugly argument. Repeatedly dragging unrelated grudges into new threads should count as behavior, not ‘just debate’.

                                                • #3622
                                                  Marginalia
                                                  Participant

                                                    Yes, especially that point. Light moderation sounds right, but ‘light’ needs a shape. Thread locking should be rare and temporary when possible.

                                              • #3623
                                                Prison Book Bars
                                                Participant

                                                  The opening rule already covers most of what matters.

                                                  • #3624
                                                    Coffee-Kriti
                                                    Participant

                                                      Right, and I’d add one thing. I don’t want a giant code of conduct. Personal attacks, threats, spam and deliberate harassment seem like the obvious hard line.

                                                      • #3625
                                                        Fermenter
                                                        Participant

                                                          That sounds about right to me. We probably need fewer rules than people think. Moderators should not have to adjudicate whether a joke was funny, only whether somebody is using it as a club.

                                                    • #3626
                                                      Breath-Breakfast
                                                      Participant

                                                        A short list would be better than a constitution. People should be able to criticize moderators in public, provided they do it under the same conduct rules.

                                                        • #3627
                                                          Ringside And Rescue
                                                          Participant

                                                            That is the part I agree with. I care more about behavior than forbidden opinions.

                                                            • #3628
                                                              Quiet Stacks
                                                              Participant

                                                                Yes, especially that point. Disagreement should be ordinary here. I’d keep political or religious disagreement legal unless the conversation becomes personal abuse.

                                                          • #3629
                                                            Marginalia
                                                            Participant

                                                              Yes, though the title should not promise more than the forum can hold. the moderators should intervene in conduct, not taste. No secret rules. If a behavior gets somebody sanctioned, the rest of us should be able to understand the rule.

                                                              • #3630
                                                                Prison Book Bars
                                                                Participant

                                                                  Right, and I’d add one thing. I’d keep the threshold for deletion high. If two people are arguing hard but still answering each other, I would leave them alone. People should be allowed to tell someone their argument is nonsense without telling them they are nonsense.

                                                                  • #3631
                                                                    Quiet Stacks
                                                                    Participant

                                                                      That sounds about right to me. I like the idea of warnings before punishment when possible. Whatever we write, it should fit on one screen.

                                                                • #3632
                                                                  Bookish92
                                                                  Participant

                                                                    Spam and threats are easy; the gray area is people being persistently awful without using obvious insults. I’d prefer escalating steps: reminder, warning, short cooling-off period, then stronger action if somebody insists

                                                                    • #3633
                                                                      Quiet Stacks
                                                                      Participant

                                                                        That is the part I agree with. Please don’t make sarcasm itself illegal.

                                                                        • #3634
                                                                          Bookish92
                                                                          Participant

                                                                            Yes, especially that point. I’d rather tolerate some mess than make everyone write like customer support. Deleting content should be the last tool, not the first

                                                                            • #3636
                                                                              Quiet Stacks
                                                                              Participant

                                                                                Right, and I’d add one thing. A moderator should be allowed to say ‘take a day off’ without convening parliament. I’d keep political or religious disagreement legal unless the conversation becomes personal abuse.

                                                                        • #3635
                                                                          Quiet Stacks
                                                                          Participant

                                                                            Moderation should be visible enough that nobody has to guess why something vanished. If a post is removed, a short public reason would prevent mythology from growing around it.

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